Frequently Asked Questions

How long have you been fitting conservatories?
Since 1994 – we have over 30 years of experience and have fitted hundreds of doors, windows and conservatories. You can read more about us here.

Which suppliers do you use?
We are proud to install products from Origin, Prefix, Glazerite, Solidor, Eurocell, Atlas, Hurst, Uniblinds, Virtuoso, Victorian Sliders, Blinds in Glass and more.

What guarantee should I expect?
We provide a 10 year insurance backed guarantee for your peace of mind.

You are a FENSA Approved Installer, what does this mean to me?
FENSA monitors building regulation compliance for doors and windows. It is a government authorised scheme and as a FENSA Approved Installer we are assessed frequently to make sure we are compliant with building regulations. You can find out more about FENSA here.

Will I need planning permission?
Many projects can be built under permitted development which does not require planning permission. We can check this for you, and we will help you with the process if planning permission is needed.

I’ve got an issue with something you have supplied and fitted, what do I do?
We are so sorry to hear that. We always aim for you to be completely happy but we also understand that sometimes things go wrong. Please give us a call as soon as possible so we can try to help. If you have experienced spontaneous smashed glass, we recommend that you read our information on Nickel Sulphide Inclusion here.

What are your customers saying?
We are proud to report that our customers are extremely happy, but don’t take our word for it. We have lots of glowing reviews and we take pride in the fact that most of our customers know about us by word of mouth.

Why should I choose The Conservatory and Window Company?
We are a family-run local business who are experts in our field. With 30 years of experience, we customise every project to reflect the unique needs of our customers. From planning to completion, we take full ownership of your project, ensuring a seamless and personalised experience.

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